Privacy Policy

1. Introduction

CastMates ("we," "our," or "us") operates the CastMates platform, a community application for Tennessee anglers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

2. Information We Collect

Information You Provide

• Account registration information (name, email address, password)
• Profile information (display name, bio, location, fishing preferences)
• Content you submit (fishing reports, catch photos, boat listings, reviews)
• Business listing information (business name, phone, website, address)
• Messages and communications sent through the platform

Information Collected Automatically

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent on the platform)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the CastMates platform
• Create and manage your account
• Enable community features (fishing reports, catch galleries, lake chat, boat listings)
• Send transactional emails (booking confirmations, notifications)
• Administer the points and leaderboard program
• Respond to your comments, questions, and support requests
• Improve our platform and develop new features
• Prevent fraudulent or abusive activity
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Public content: Fishing reports, catch photos, business listings, and other content you submit may be visible to all users of the platform.
• Service providers: We work with third-party vendors (e.g., cloud hosting, email delivery) who access data only to perform services on our behalf.
• Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of CastMates or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences (such as selected lake), and analyze usage patterns. You can control cookies through your browser settings, though disabling them may affect platform functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

7. Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS) and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

CastMates is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, contact us at the email below.

10. Third-Party Links

Our platform may contain links to third-party websites (e.g., marina or business websites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of CastMates after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: